The Fleet Health Page provides a comprehensive overview of your fleet’s overall condition. It includes the percentage of healthy vehicles, summaries of detected issues, temperature violations, a list of unhealthy vehicles from the last 30 days, vehicles excluded from route detection, and those that have been marked as fixed.

If you want to check fleet health for dates other than the last 30 days displayed on this page, see the Fleet Health Metrics Report article to see how to run the report. You can also refer to The Performance Dashboard article for more information on fleet health.

You can access this page by clicking on Fleet Health in the left-hand panel within your veroFresh™ account:

The Fleet Health page has the following widgets available:

Fleet Health Overview

The Fleet Health Overview displays the ratio of healthy vehicles to unhealthy vehicles in your fleet.

A vehicle is considered Unhealthy if it meets one or more of the following criteria within the last 30 days:

• Sensors Swapped – Based on the most recently completed route, the freezer appears to be reporting cooler temperatures and the cooler appears to be reporting freezer temperatures.

• No Cooler Sensor Data – A route within the last 72 hours had a cooler product, but no cooler air was reported and has not been reported since the issue was detected.

• No Freezer Sensor Data – A route within the last 72 hours had a freezer product, but no freezer air was reported and has not been reported since the issue was detected.

• GPS Sensor Failure – The vehicle has reported cooler and/or freezer data in recent telemetry, but no GPS data or invalid coordinates (0,0) were reported.

• Cooler Temperature Health – At least 25% of the routes this vehicle ran in the last 30 days did not reach the minimum temperature in the cooler.

• Freezer Temperature Health – At least 25% of the routes this vehicle ran in the last 30 days did not reach the minimum temperature in the freezer.

You can view these criteria by clicking the information icon within the widget.

Issue Summary

The Issue Summary section displays each type of vehicle issue impacting overall fleet health and the total number of vehicles affected by each issue.

Temperature Violations

The Temperature Violations section shows the number of routes with hot and cold temperature violations completed within the last 30 days.

It also highlights the top three vehicles that contributed the most to both hot and cold violations, along with the count of their contributions to each type.

Unhealthy Vehicles in Fleet

This table lists all vehicles classified as Unhealthy, along with the reason each vehicle was flagged.

The table is calculated live each time the Performance Dashboard is opened. Every refresh recalculates the vehicle's health using data from the previous 30 days of completed routes, ensuring the widget always reflects the current state of the fleet.

A vehicle is considered Unhealthy if it meets any of the following conditions:

Sensor Failure

These indicate a potential hardware or telemetry issue that may require inspection by your maintenance team or telematics provider.

• Sensors Swapped – Based on the most recently completed route, it appears the freezer sensor is reporting cooler temperatures and the cooler sensor is reporting freezer temperatures.
• No Cooler Sensor Data – A route within the last 72 hours included cooler products, but no cooler air temperature was reported. The issue remains active until cooler data is received again.
• No Freezer Sensor Data – A route within the last 72 hours included freezer products, but no freezer air temperature was reported. The issue remains active until freezer data is received again.
• GPS Sensor Failure – The most recent telemetry reported cooler and/or freezer temperature data but did not report valid GPS coordinates, or reported invalid coordinates (0,0).

Temperature Health

These indicate a trailer performance concern rather than a hardware failure.

• Cooler Temperature Health – The trailer completed at least 5 routes in the last 30 days, and 25% or more of those routes did not reach the configured cooler target temperature of {coolerNominalTemp}°{tempFormat}.
• Freezer Temperature Health – The trailer completed at least 5 routes in the last 30 days, and 25% or more of those routes did not reach the configured freezer target temperature of {freezerNominalTemp}°{tempFormat}.

Note: Temperature Health flags indicate the trailer's cooling performance over time. They do not necessarily mean there is a sensor or hardware failure.

You can view these reason by clicking the information icon within the widget.

Resolving Unhealthy Vehicles

If a vehicle is flagged for a Sensor Failure, contact your telematics provider to investigate and resolve the reported issue. For example, if a trailer shows No Cooler Sensor Data, it means no cooler temperature data has been received for the past 72 hours. Your telematics provider can inspect the hardware and troubleshoot the trailer if necessary.

If a vehicle is flagged only for Temperature Health, review the trailer's refrigeration performance and operating conditions. These alerts indicate that the trailer frequently failed to reach its target temperature during recent routes and do not necessarily indicate a telemetry or sensor problem.

After a sensor-related issue has been resolved and the trailer begins reporting normally again, click the Mechanic icon to mark the vehicle as fixed. The vehicle will be removed from the Unhealthy Vehicles widget and displayed in the Marked as Fixed widget for the next 30 days.

Note: The Days Unhealthy column currently tracks only Sensor Failure issues. It does not apply to vehicles flagged solely for Temperature Health.

Excluded Vehicles

The Excluded Vehicles list displays all vehicles that are not included in this dashboard.
These vehicles are excluded from all calculations related to fleet health, violation counts, sensor issues, and other dashboard metrics.

Marked as Fixed

The Marked as Fixed section lists vehicles that have been marked as fixed by a veroFresh™ user within the last 30 days.

If a vehicle appears in both the Marked as Fixed and Unhealthy Vehicles tables, it means a new issue has been detected since the vehicle was marked as fixed. Only issues identified after being marked as fixed are included in the dashboard.