The veroFresh™ Enterprise System is designed to help you monitor, manage, and maintain product quality throughout your cold chain operations. This guide will walk you through the essentials so you can log in, navigate the platform, and start using its core features with confidence.
1️⃣ Accessing Your Account
- New Users: You’ll receive a welcome email, please check our How to Gain Access to veroFresh™ Support Article for more information.
- Returning Users: Go to the veroFresh™ login page and enter your credentials.
💡 Tip: Bookmark the login page for quick access.
2️⃣ Navigating the Dashboard
Once logged in, you’ll land on the Main Dashboard, which provides:
- Quick Stats: Key performance indicators for your routes, vehicles, and product conditions.
- Alerts Panel: Notifications for any temperature violations or data gaps.
- Navigation Menu: Links to Routes, Root-Cause Analysis, Reports, and Support.
3️⃣ Setting Up Your Profile
- Click your Profile Icon in the top-right corner.
- Update your contact details and preferences.
4️⃣ Understanding Your Role & Permissions
You can take a look at our Identifying Your Role Within veroFresh™ Support Article for more information at what your role is and the accesses you have to within veroFresh™.
5️⃣ Suggested Checklist
Before you start your operational day:
- ✅ Review your assigned routes.
- ✅ Check for any pending RCAS to complete from the previous day.
- ✅ Ensure your vehicles and sensors are active and transmitting data.
6️⃣Where to Get Help
- Help Center: Browse articles like this one for step-by-step guidance.
- User Guide: Provides you with a general overview of the veroFreshTM system, walking you click by click through the system functions and answering frequently asked questions.
- Support Requests: Submit a ticket via the Support Center in the navigation menu.