If a trailer or vehicle does not appear on the Vehicles page in veroFresh™, it’s usually because veroFresh™ has not yet received data from that unit.

Please refer to the "Adding Trailers / Vehicles" section of this Support Article for detailed steps on how to confirm data transmission and what to do if the trailer or vehicle still does not appear.

That article also includes guidance on what information to provide when contacting Support for further assistance.