Every 30 days, veroFresh™ will prompt users to verify their login by entering a security code sent to their registered email address. This recurring check helps confirm that only authorized users are accessing the account and supports overall data security. Here's what the security code email looks like:
If you don’t receive the security code email, please check your Spam or Junk folders. You can also refer to the Issues Receiving Emails from veroFresh™ Support Article for steps your IT team can follow to ensure our emails are delivered successfully.
If issues persist even after following those steps, contact Support for further assistance.
| ⚠️ If you received a security code email without having recently tried to log in, this could indicate an unauthorized attempt to access your account. In that case, we recommend changing your password immediately and notifying our Support team. |